Privacy Policy for PickApp Me and PickApp Pro apps.

At PickApp Me and PickApp Pro, your privacy is important to us.
This Privacy Policy outlines how we collect, use, and protect your personal information
when you use our taxi services through the PickApp Me and PickApp Pro apps.
By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

a) Personal Identification Information:

Name
Email address
Phone number
Payment information (e.g., credit card details)

b) Location Data:

We collect your location data when you use the app to book a ride. This includes your current location (for pick-up) and the drop-off location.

c) Ride and Service Data:

Ride history (pickup and drop-off locations, time, cost, etc.)
Feedback and ratings you provide about the drivers and the service

d) Device Information:

Information about your device, including device type, operating system, and unique device identifiers.
IP address and browser information.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services (e.g., booking rides, processing payments, and managing your account).
To communicate with you about your bookings, payments, and customer support.
To personalize your experience and improve our app's features.
To send promotional and marketing messages (with your consent).
To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist with app functions, payments, and customer support.
Legal Compliance: We may disclose your information if required to do so by law or to protect our rights, safety, and property.

4. How We Protect Your Information

We implement security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no security system is completely secure, and we cannot guarantee the absolute protection of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request to access the personal information we have collected about you.
Correction: You can update or correct your personal information through your account settings.
Deletion: You can request the deletion of your personal information, subject to applicable legal requirements.
Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in the email or by contacting us directly.

6. Children's Privacy

Our services are not intended for children under 17, and we do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the updated policy. We recommend reviewing this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

PickApp Me & PickApp Pro

Email: support@pickapp.me